Contact
Whether you're looking at a specific piece, requesting a quote, planning a custom commission, or want guidance on what would suit you best — we're here to help. Every enquiry is read and answered personally.
Often the easiest way to reach us — send a photo, a screenshot or a question and we'll pick it up from there.
How to reach us
WhatsApp: message us on WhatsApp
Phone: +44 7459 367196
Email: info@thelabjewellers.com
Response time: within two working days, Monday to Friday.
Registered office: THE LAB JEWELLERS LTD, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE (correspondence only — not a showroom).
Company: registered in England & Wales, company no. 16648622.
What you can ask us
- Request a quote on any piece on the site
- Discuss a custom or bespoke commission
- Confirm metal options, diamond specification, or sizing
- Ask about lead times and delivery
- Questions about an existing order
- Press, partnership, or stockist enquiries
Send us a message
Prefer to write? This form comes straight to us. The more detail you can give, the more accurately we can answer first time.
Starting a custom piece? Our Custom Jewellery page walks through the whole process.