Shipping policy
Last updated: 8 July 2026
Every piece is made to order, with a usual production time of around 3 weeks before dispatch. Production time and delivery time are separate.
UK delivery: free on every order, sent by a tracked, signed-for and insured service once your piece has passed quality control and any required hallmarking.
International delivery:International delivery is free on orders over £1,000. Below that it is £14.99 to Europe and £23.99 to the rest of the world, tracked, signed for and insured.
Full details, including timings and what happens if a parcel is delayed or damaged, are on our Delivery & Returns page.